Real-Time Bi-Directional AI Live Chat Translation for Global Stores & Rare Languages
Serve customers in Thailand, Vietnam, Indonesia, Saudi Arabia, Russia, and Latin America without hiring native-speaking support staff. Multi-engine neural translation translates incoming & outgoing messages in under 200ms.
How Bi-Directional AI Translation Works
Zero lag, zero manual copy-pasting. Everything happens seamlessly inside the agent dashboard.
Customer Types in Any Language
A buyer in Bangkok or Riyadh asks a question in Thai (สวัสดี) or Arabic (مرحبا). No language barrier for your website visitors.
Multi-Engine AI Auto-Detects & Translates
DeepL, Google Cloud Translation, AWS, and Azure dynamically route the message to the highest-scoring neural model in <200ms.
Agent Reads & Replies in Native Tongue
The agent reads the inquiry in English (or Chinese), types their reply normally, and TeloStack automatically sends the translated response back to the buyer.
Comprehensive Global Language & Dialect Support
- 🇹🇭 Thai (ภาษาไทย)
- 🇻🇳 Vietnamese (Tiếng Việt)
- 🇮🇩 Indonesian (Bahasa Indonesia)
- 🇲🇾 Malay (Bahasa Melayu)
- 🇵🇭 Tagalog / Filipino
- 🇸🇦 Arabic (العربية)
- 🇮🇷 Persian / Farsi (فارسی)
- 🇹🇷 Turkish (Türkçe)
- 🇪🇬 Egyptian Arabic
- 🇿🇦 Afrikaans
- 🇪🇸 Spanish (Español)
- 🇧🇷 Portuguese (Português)
- 🇷🇺 Russian (Русский)
- 🇩🇪 German (Deutsch)
- 🇫🇷 French (Français)
- 🇮🇹 Italian (Italiano)
- 🇯🇵 Japanese (日本語)
- 🇰🇷 Korean (한국어)
- 🇨🇳 Traditional/Simplified Chinese
- 🇺🇸 English (US/UK)
- 🇮🇳 Hindi (हिन्दी)
Custom Terminology & Industry Glossaries
Every brand has proprietary product names, technical terms, and discount codes that generic translation engines get wrong. With TeloStack's custom development, we build customized terminology locks and contextual rules tailored specifically to your store.
Request Custom Glossary SetupTranslation Questions & Answers
Technical details about how our translation engine operates.
Can the agent see the original foreign text as well as the translation?
Yes. The agent interface displays both the original foreign message and the real-time AI translation side-by-side, allowing agents to verify context whenever necessary.
Does the customer know their message is being translated?
From the visitor's perspective, they receive clean, natural sentences in their own native language. There are no awkward system watermarks or translation lag.
Start Selling Globally Without Language Barriers
Connect with our engineering team today to activate real-time translation for your website, Telegram bot, and H5 direct chat channels.